Booking Conditions

The person whose name appears on the Booking agrees to take full responsibility for ensuring that all members of the party adhere to the Conditions of Let set out below.

In these Conditions of Let, Owner, refers to the owner of the property you are booking, Property, refers to the Little Country House you are booking.

The number of people occupying any one Property is limited to 2 unless prior agreement has been made with the owner.

When placing a booking you will pay in full. Should payment not clear the owner will assume the booking is not confirmed and will re-let the property unless prior agreement is made.

Please notify the Owner of any cancellation in writing. If a notice of cancellation is received more than 4 weeks before your arrival then a full refund will be made less a £25 administration fee per booking. If a notice of cancellations is received within 4 weeks of your arrival the whole amount will be retained unless the property can be re-let. It the property is re-let a full refund will be provided less an administration fee of £25. Cancellations within 48 hours of arrival will not be refunded.

To safeguard against cancellation charges & other unforeseen eventualities we strongly recommend Cancellation Insurance.

Should the Property, subsequent to booking, become unavailable through any cause, you must accept that the Owners liability is limited to the amount of any rent paid.

The Secret Sites houses are not suitable for children.

Check in has been from 3.00 p.m. to 5.00 p.m. however due to the Covid situation we have created a video check in process so you can arrive later that this.  You do need to be aware that the heating of the hot tub becomes your responsibility after 5.00 p.m. 

No pets are allowed in the premises however bookings can be made for them to stay in Longhills Kennels. No Smoking inside the Cottages.

You accept that the responsibility for personal property of guests occupying the accommodation is solely theirs. All vehicles are also left at the guest’s risk. Guests agree to absolve the Owner of any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury arising from any causes whatsoever.

You agree to use the Property solely for its intended purpose as self-catering accommodation and to accept the Owners right to refuse to hand over the Property to any person deemed unsuitable to take charge. Causing a nuisance or disturbance to neighbours or other guests, unreasonable behaviour or disrupting the running of the farm may result in the Owner requesting you to leave.

You agree to allow the Owners or agents access to the Property at all reasonable times. We will only ever request access to your property in case of an emergency, e.g. a water leak.

You must respect and look after your accommodation during your stay and you must leave the Property clean and tidy. Please let us know of any damage or breakages so we can repair or replace them for the next guests. We reserve the right to charge for any damage or breakages.